Frequently Asked Questions
Here are some of our frequently asked questions. If your question remains unanswered, please do not hesitate to contact us!
Do BePe Baby slippers stay on?
Our BePe Baby slippers were designed to stay on little feet without being too tight at the ankle. The top portion of the slipper is designed to come up high on the foot. To slip them on, simply pull open the elastic top of the heel section and slide over your child's foot.
What is on the inside of BePe Baby slippers?
BePe Baby Slippers are lined in fleece for a warm and comfy fit. Toddler and kids sizes 5 to 12 have a lightly cushioned inner sole between the fleece lining and non-skid bottom sole. Kids love them! Moms do, too!
How do I know what size slipper to purchase?
Our slipper sizes correspond with shoe sizes. Please refer to the sole length to help you determine the best size for your little one. Each size also includes the child's approximate age range.
Do all of your BePe Baby slippers have a non-skid sole?
All little kids, toddler and baby size slippers have a non-skid sole. Our infant sizes 0 and 1 do not.
Do you stand by the quality of your products?
Our mission is Total Customer Satisfaction. We stand behind our products 100%.
When can I expect my purchase to arrive?
Orders placed Sunday through Friday ship the next day. Orders placed on Saturday ship on Monday. Some exceptions apply. Orders usually arrive within three to seven days from the date of the order. International orders take longer, but usually arrive within 10 from the date of the order. Click here for more information on Shipping.
What if a mistake was made with my order?
Customer satisfaction is our top priority. If we made a mistake with your order, we will correct it immediately. Here is a link to our Return Policy.
What if I ordered the incorrect size or wish to make a return?
If you ordered the incorrect size, you may easily exchange your item for the correct size by shipping it back to us. Your new order will ship upon receipt of your return.
We accept returns of all undamaged, unworn items within 30 days of receipt. Through the holiday season, we will accept returns within 60 days of purchases made by December 24.
For information on how to make a return, please refer to our Return Policy.
How do I care for my BePe Baby products?
All of our BePe Baby brand baby and toddler products can be machine washed in cold water and tumble dried on low. Other brands will have their own care information.