BePe Baby Store Policies
Customer satisfaction is our top priority, as is maintaining a pleasant shopping experience for you. For your convenience, we have compiled our Store Policies in one location.
Payments & Sales Tax:
We accept the following methods of payment:
- All major credit cards (MasterCard, VISA, Discover, and American Express)
- Paypal (bank draft, eCheck, and credit cards)
As a courtesy to our customers, we do not charge sales tax.
Shipping:
Orders are usually shipped within two business days, often arriving within five to seven days from the date of the order.
We use the following methods for shipping your items:
- Orders under 12 ounces are shipped via USPS First Class Mail.
- Orders over 12 ounces are shipped via USPS Priority Mail.
Customers in the U.S.A. will receive a notification email once your order has shipped, including the tracking number. International customers will also receive an email notification of shipment, including a tracking number that will track your order to the U.S. border.
BePe Baby is not responsible for items lost or damaged in transit. Insurance is available for an additional charge.
BePe Baby is not responsible for items lost or damaged in transit. Insurance is available for an additional charge.
Returns:
Your satisfaction is extremely important to us. If for any reason you are unhappy with your purchase, simply return it for a prompt and courteous exchange, credit, or refund of the merchandise purchase price within 30 days of receipt. Through the holiday season, we will accept returns within 60 days of purchases made by December 24.
If we mistakenly send you an incorrect order, we will immediately ship you the correct order and include a prepaid return envelope for the incorrect item(s) to be returned to us.
Your satisfaction is extremely important to us. If for any reason you are unhappy with your purchase, simply return it for a prompt and courteous exchange, credit, or refund of the merchandise purchase price within 30 days of receipt. Through the holiday season, we will accept returns within 60 days of purchases made by December 24.
If we mistakenly send you an incorrect order, we will immediately ship you the correct order and include a prepaid return envelope for the incorrect item(s) to be returned to us.
If you ordered the incorrect size, you may easily exchange your item for the correct size by shipping it back to us. Your new order will ship upon receipt of your return.
Processing a return:
- Before shipping the item back, contact us at bepebaby@hotmail.com with your
- order number and reason for return.
- Please return item in undamaged and unworn condition.
- Ship your return to:
BePe Baby
133 Marion Street
Wilmington, MA 01887
Privacy / Secure Web Site
We value your privacy and your protection is of the utmost importance to us. Your personal information is used solely to process your order and to send a sales receipt to you. All transactions on the BePe Baby web site are processed over a secured server for maximum protection. Encrypted payment pages make it virtually impossible for anyone to intercept or steal information. The site features SSL Web Server Certificate as well as a Hacker Safe Certificate updated daily to audit our security and ensure it's trustworthy. We will not share/sell your personal information to outside sources.
BePe Baby handles all customer information confidentially.
Thank you for taking the time to review our Store Policies. If you have any questions, please do not hesitate to contact us.
